Return and Refund Policy

Thanks for shopping with LamasaTech Ltd. If you are not entirely satisfied with your purchase we are here to help.

Returns and refunds

If you are not 100% satisfied with your purchase, you may return your device(s) within 14 days and we will refund the full cost of the item excluding shipping costs and credit card fees where applicable. Please first notify our team that you would like to process a refund and we will provide you with an RMA. 

All refunds are subject to a 20% restocking fee, which will be subtracted from your refund payment. Your items must be returned in their original condition, in the original packaging without damage.

Purchases made directly from hub.lamasatech.com only qualify for our returns policy. For devices purchased from our authorised resellers, please contact the reseller directly regarding their policy.

Contact Us

Please contact your account manager or get in touch on  cs@lamasatech.com or on the numbers below.

UK + 44 (0) 191 622 0725
US +1 (805) 308-9623

You can also click on the green live chat bubble to connect with us immediately (during office hours).