I don’t see my device online
A device in the editor interface is showing to be offline when it should be online.
|This issue can be caused if your device is actually inactive or you are looking at two different devices. One in the system and one in real life.||Check and make sure that you are looking at the same device that seems to be inactive in the system and make sure it is turned on.|
|Most of the time this issue appears when the device doesn’t have an internet connection.||Check and make sure that the device that seems to be inactive in the system has an internet connection.|
|Some android boxes can not handle an Ethernet and a Wi-Fi connection simultaneously.||Check and make sure that the device that seems to be inactive has only the Ethernet or Wi-Fi connection enabled at once.|
For help, contact your system administrator.