The content on my device is not updated
You have changed something in your content but the device is still playing the old version of it.
|You may have the wrong content assigned or you edited a copy of the content, not the assigned version. This is common when a user has many contents with similar names.
|Make sure that you have the right content assigned to your device, try to assign it manually again. Refresh the content by right-clicking on the device and selecting the Refresh content option.
|This issue can also appear when the device doesn’t have an internet connection and it can’t reach the server.
|Check the internet connection on your device.
|If you have a slow internet connection it can take some time to download the new version of the content to the device.
|Clear the cache of the device by right-clicking on the device and selecting the Clear cache option, reboot the device, and assign the content again.
For help, contact your system administrator.