Support Plan for Zentron Kiosks

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All of our plans are an annual subscription, priced per device. You can compare our plans easily using the chart below.

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Silver

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• • • Live chat support
    • Ticket response within 2 business days
    • Future migration to VisiPoint Lite Plan – cloud management system with basic reports, user import, kiosk management and more

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Gold

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• • • Live chat support
    • Ticket response within 1 business days
    • Cloud server management to remotely manage devices and data
    • Remote device management and updates
    • Future migration to VisiPoint Professional Plan – cloud management system
      with Lite features plus evacuation registers, pre-registration and more

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Platinum

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• • • 24-hour live chat support
    • Telephone support
    • Ticket response within 1 business days
    • Cloud server management to remotely manage devices and data
    • Remote device management and updates
    • Future migration to VisiPoint Enterprise Plan – cloud management system with
      Professional features plus multi-site reporting, calendar integration and more

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